Your data

Account deletion

Last updated: 26 September 2026

Your trades are not on our servers, so deleting your account does not delete them. There are four separate places data can sit — your device, your Google Drive, your phone's own backup, and our authentication records — and each is cleared differently. This page covers all four.

1. Where your data actually lives

On your device — every trade, transaction, dividend, split, deposit and withdrawal, note, rule, book, strategy and setting, and the copies of the journal kept before a restore. This is the bulk of it, and we have no access to it whatsoever. Only you can clear it.
In your Google Drive — only if you turned on backup. The files are in a "TraderInsight" folder in your own Drive account, under your own Google login. The app moves its own older automatic backups to Drive's bin as it makes new ones; apart from that, only you can delete them.
In your phone's own backup — only if Android backup is switched on in your phone's settings. Android includes the app's data, but not the app PIN, in the backup it keeps under your Google account. That backup is Google's, managed from your phone and your Google account, and we cannot reach it.
On our side — your authentication record (email address and display name) if you signed in, and your subscription status. This is the only part that requires a request to us.

2. Deleting it yourself

Most of what you would want removed, you can remove without contacting anyone:

Your journal — Settings → Your data → Delete everything. It deletes every trade, buy and sell, dividend, split and bonus, every deposit and withdrawal, and the copies kept before a restore, so it cannot be undone from inside the app. Your books, capital, rules and settings stay.
Individual trades — delete from the trade list; an undo option appears briefly afterwards
Google Drive backups — Settings → Your data → Back up and restore, delete each backup; or delete the "TraderInsight" folder directly from Drive
Google Drive permission — revoke it from your Google account permissions page
Sign out — Settings → You → Sign out
Everything on the device at once — clear the app's storage in your phone's settings, or uninstall the app

3. Requesting account deletion

To have your authentication record and any server-side subscription data removed, email praveen.dev.mys@gmail.com with the subject "Account deletion request".

Send it from the email address you registered with, or name that address in the message. Without it we cannot locate the account, and we will not delete an account on the say-so of someone we cannot identify.

4. What happens after the request

Your account information — email address and display name — is permanently deleted from our authentication systems.
Deletion is completed within 7 days of the request.
Subscription and billing records may be retained where Google Play billing policy or Indian tax law requires it. These contain no trading data.
Local data on your device is not affected. We cannot reach it. Clear it yourself via Settings → Your data → Delete everything, or by uninstalling.
Google Drive backups are not affected. They are in your Drive, not ours. Delete them yourself.

5. Active subscriptions

Cancel any active subscription through Google Play before requesting deletion — deleting the account does not cancel billing, and we cannot cancel it on your behalf.

Cancelling stops the next renewal. It does not refund the period already paid for: subscription payments are final and non-refundable, and deleting your account does not change that. Access to premium features continues until the period you have paid for runs out.

Play Store → your profile picture → Payments & subscriptions → Subscriptions → Trader Insight → Cancel subscription.

6. Before you delete anything

Clearing local data is immediate and irreversible, and we hold no copy to restore from. If there is any chance you will want the history later — for a tax filing, or simply to see how far you have come — export it first:

Settings → Your data → Export a copy, for everything in one file
The trades screen → export to CSV, for the trades alone
Settings → Reports → Tax Reports → export CSV, for a financial year you may still need to file

An export lives outside the app, so it survives both uninstalling and account deletion.